Slotum Casino Terms and Conditions

Welcome to Slotum Casino. These Terms and Conditions govern your use of our website, https://slotum.com, and all services we provide, including our games, promotions, and account features. By creating an account or using Slotum Casino, you agree to be bound by these terms in full. If you do not agree with any part of this document, we ask that you refrain from using our services.

Who We Are

Slotum is owned and operated by Novatrix SRL, a company registered in Costa Rica under registration number 3-102-893958, with its registered address at Province 03 of Cartago, County 07 of Oreamuno, Potrero Cerrado, North Side of Manuel Avila Camacho School. We have operated Slotum Casino since 2018, offering an online casino experience to players across Australia, Canada, New Zealand, Scandinavia, South Africa, and India. Our platform is licensed and regulated by the Tobique Gaming Commission under e-gaming licence No. 0000002. We at Slotum Casino operate in full compliance with the terms of our licence.

Eligibility and Account Registration

To use our services, you must be at least 18 years old or the legal age of majority in your jurisdiction, whichever is higher. When you complete Slotum casino login registration, you confirm that all information you provide is accurate, current, and complete. We reserve the right to verify your identity at any time, including through our standard KYC procedures, before processing withdrawals.

• You may hold only one account with us at any time
• We require accurate personal and payment details during registration
• We may suspend or close accounts that violate our terms
• You are responsible for keeping your Slotum casino login credentials secure

Restricted Territories

We do not accept players from certain jurisdictions. Residents of Afghanistan, Belarus, Canada (New Brunswick and Ontario), Central African Republic, China, Cuba, Cyprus, DR Congo, Georgia, Haiti, Iran, Iraq, Israel, Libya, Myanmar, Netherlands, North Korea, Poland, Russia, Somalia, South Sudan, Syria, United Kingdom, United States, Venezuela, and Yemen may not register or play at Slotum Casino. Players in Sweden and Finland may access our services but are not eligible for bonus offers. We at Slotum reserve the right to restrict access from any territory at our discretion, including through VPN detection, as the use of VPN or similar tools to circumvent territorial restrictions is not permitted on our platform.

Bonuses and Promotions

We at Slotum Casino offer a range of promotions, including our welcome package of 150% up to EUR 500 plus 150 free spins, structured across tiered deposit levels. Our Slotum casino sign up bonus is available on your first three deposits, with wagering requirements ranging from x40 to x50 depending on the tier selected. Any Slotum casino no deposit bonus, Slotum bonus code, or promotional offer we provide is subject to specific terms published on our promotions page, and free spins awarded under any Slotum casino free spins no deposit or reload offer remain valid for 7 days from issue.

• Our Slotum no deposit bonus code offers, where available, carry individual wagering conditions
• Our Weekend Reload bonus offers 50% up to EUR 100 plus 100 free spins with code WEEKEND
• We provide weekly cashback of 3–8% or more, based on your VIP chapter, capped at EUR 5,000
• We reserve the right to amend, withdraw, or cancel any Slotum bonus codes or promotional offer at any time

Our VIP Welcome Pack for high rollers includes a 100% match up to EUR 1,500 on the first deposit and 50% up to EUR 1,000 on the second, requiring a minimum deposit of EUR 500 and x50 wagering. We reserve the right to void winnings obtained through bonus abuse, including the use of multiple accounts or coordinated play to exploit any Slotum casino bonus codes.

Loyalty and VIP Program

Our Fantasy VIP Club rewards regular play across 15 chapters, with players earning 1 XP for every EUR 20 wagered on slots. Higher chapters unlock increased cashback, free spins, birthday and holiday gifts, lootboxes, early access to new titles, and closed VIP tournaments. Progress within our loyalty structure resets every three months, and top-tier members benefit from a personal account manager as part of our VIP program.

Deposits and Withdrawals

We accept EUR, USD, AUD, CAD, NOK, NZD, ZAR, and INR, along with cryptocurrencies including BTC, BCH, ETH, DOGE, LTC, USDT, XRP, BNB, ADA, and TRX. Our minimum deposit is EUR 10, with a maximum of EUR 4,000 per transaction, processed via Visa, Mastercard, Maestro, Skrill, Neteller, bank transfer, Trustly, ecoPayz, Zimpler, Sticpay, Paysafecard, SOFORT, iDebit, InstaDebit, or crypto.

Any Slotum withdrawal must generally be made using the same method used for your deposit. Minimum withdrawal amounts start at EUR/USD 20, with equivalent thresholds in other supported currencies. We apply withdrawal limits of EUR 2,000 per day, EUR 5,000 per rolling 7-day period, and EUR 20,000 per month, though progressive jackpot wins are paid in full regardless of these caps. We process approved withdrawals within 72 hours, with instant payouts for most methods and up to 3 business days for bank transfers.

Games and Providers

Our platform features more than 5,000 games from providers including Amatic, Betsoft, EGT, Endorphina, Microgaming, NetEnt, Pragmatic Play, ELK Studios, Yggdrasil, Quickspin, Wazdan, Evolution, and BGaming. We offer slots, Megaways titles, bonus buy features, crash games, live casino tables powered by Evolution, blackjack, roulette, video poker, and our Fairy Secrets jackpot network. All games available through Slotum casino are provided by licensed third-party studios, and outcomes are generated using certified random number generation technology.

Responsible Gaming

We are committed to promoting responsible gaming across our platform. We provide tools including deposit limits, self-exclusion, and reality checks to help you manage your play. If you feel your gambling is becoming a concern, we encourage you to contact our support team for guidance and available resources.

Mobile and Platform Access

Slotum casino mobile access is available directly through your browser, with no dedicated Slotum app download required. Our mobile-optimised platform supports full functionality, including deposits, Slotum withdrawal requests, and gameplay, on both desktop and mobile devices.

Customer Support

Our support team is available 24/7 via live chat and email at support@slotum.com. Should a dispute arise that we cannot resolve directly, we participate in alternative dispute resolution through EGIS, an independent body recognised under our licence.

Amendments to These Terms

We reserve the right to amend these Terms and Conditions at any time. Material changes will be posted on our website, and continued use of Slotum Casino following any update constitutes your acceptance of the revised terms. We recommend reviewing this page periodically to stay informed of any changes affecting your use of our services.

Limitation of Liability

We provide our services on an "as is" basis and do not guarantee uninterrupted access at all times. To the fullest extent permitted by law, we shall not be liable for indirect, incidental, or consequential losses arising from your use of Slotum Casino, including technical failures beyond our reasonable control.

By using our platform, you acknowledge that you have read, understood, and agreed to these Terms and Conditions. For further information, please contact us at support@slotum.com.